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Shipping Policy

A legal disclaimer

Shipping Policy for Mxc Art Co

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1. Order Processing Time

All orders are processed within [X] business days.
Processing time refers to the time it takes to prepare your order before it ships.

  • Orders are not processed on weekends or holidays.

  • If we experience a high volume of orders, processing times may be slightly delayed.
    You will receive an email notification once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times depend on your location and the shipping method selected.

Typical delivery windows:

  • Domestic (U.S.) Standard Shipping: [X–X] business days

  • Domestic Expedited Shipping: [X–X] business days

  • International Shipping: [X–X] business days (varies by country)

Delivery delays may occur due to carrier issues, weather, customs, or holiday volume.

3. Shipping Carriers

We ship orders using trusted carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL (for international orders)

You will receive tracking information once your order has shipped.

4. International Shipping

We offer international shipping to most countries.
Please note:

  • Customs fees, duties, and taxes are not included in the item price or shipping cost.

  • These charges are the buyer’s responsibility and vary by country.

  • Customs processing may delay delivery.

5. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update.

6. Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at checkout.
Mxc Art Co is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Lost, Damaged, or Stolen Packages

We are not responsible for packages lost or damaged during shipping.
If your package is lost or arrives damaged:

  • Contact the shipping carrier directly to file a claim.

  • Keep all packaging materials and photos of the damage.

We will assist you with documentation if needed.

8. Returns & Exchanges

If your order qualifies for a return or exchange, please refer to our Return Policy for detailed instructions.
Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or incorrect.

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